QUESTION: How can I know if I have a drinking problem?
ANSWER:

• Do you drink when under pressure or after an argument?
• Do you drink more heavily when depressed or anxious?
• Do you drink to relieve boredom or loneliness?
• Do you become defensive when someone mentions your drinking?
• Do your spouse or family members ever worry or complain about your drinking?
• Have you felt bad or guilty about your drinking?
• Do you crave a drink at a specific time daily?

If you said yes to 2 or more of these questions it is enough to establish alcohol disorder.

QUESTION:What if I don't think I am ready to start recovery?
ANSWER:Deep inside, you already know that alcohol does not solve any real problems. It just provides a temporary sense of detachment. Sedating yourself with alcohol is like pushing the dirt under the rug. The problems are still there. Don't put your freedom off for another day. You were not born to drink your life away.

QUESTION: I am just binge drinking or drinking a little more than usual. Do I need a program?
ANSWER: If you are binge drinking you should get the Regenerate program. We are confident that you will find the materials applicable to your circumstance.

QUESTION: I am going to Alcoholics Anonymous (a 12 Step Program).Why do I need Regenerate?
ANSWER: If you are attending Alcoholics Anonymous, you can use REGENERATE for reinforcement and support anytime you are not attending meetings. It's also not always easy to find two or more free hours in your day to travel and attend a meeting.

QUESTION: Who should not use the Regenerate program?
ANSWER:

• Minors without adult supervision.
• Those who are pregnant.
• Those who require assistance because of advanced age.
• Those who are physically challenged and unable to physically manage on their own.
• Those with heart disease, liver disease or any other serious illness.
• Those with serious pre-existing psychiatric condition.
• Those who are suicidal.
• Those who have suffered from severe withdrawals in the past, such as seizure, loss of consciousness and delirium tremens.

QUESTION: How long has Regenerate been in use?
ANSWER: Regenerate has been under development for nearly 10 years and has been used by thousands of individuals since 2005.

QUESTION: How long are the Regenerate sessions?
ANSWER: Each session lasts from 20 to 45 minutes.

QUESTION: What do you do in the REGENERATE program?
ANSWER: You listen to one session each day and follow its instructions. Each session has a 1 minute orientation video, followed by a video and audio session, and then PDF files associated with each session.

QUESTION: Do you have CD's or DVD's?
ANSWER: We do not provide CD's or DVD's. All video and audio sessions are provided online for your immediate access anytime or anywhere you need it. You can, however, download specific sessions to a CD or IPod for your convenience. See below "How do you import a session to iTunes".

QUESTION: What type of computer and internet access do I need?
ANSWER: All sessions work both on Windows and Apple computers. You will also need high speed internet access (Cable, DSL, or Dish).

QUESTION: What is the name that appears on my credit card when I get charged?
ANSWER: NIFAR

QUESTION: What happens after I order the program?
ANSWER: You receive two emails. The first email is a welcome email and confirms your registration. You will then receive the second email a few minutes after the first email and it provides you with your personal Access Code. You will be using this personal private code in order to use the Regenerate program.

QUESTION: What am I supposed to do with the Access Code?
ANSWER: Please go to www.nifar.com On the top right "enter access code" and click Submit.
Your code should be in all CAPS.
A new page opens up.
At the bottom there is a blue icon (looks like a blue credit card). Click on that.
The intro page to Regenerate program opens up.
All sessions are listed on the left column.
Each session has a 1 minute orientation video. First, watch the video. Second, listen to the audio session (RED button). Last, browse the PDF files associated with the session.

QUESTION: What happens if my audio player gets interrupted while playing?
ANSWER: If you do not have high speed internet access, Regenerate will not work. You should try to restart your computer, and reboot your modem. Just unplug the power cable from your modem for 30 seconds and plug it back again. After you perform all these tests and your issue is still not resolved, it is most likely because of delays or congestion on the Internet itself.

Try going to www.youtube.com and watch a video. Do you have the same problem there? If you do your internet connection needs to be repaired. Contact your internet provider (e.g. Comcast) and ask them to check your line and conduct a speed test on your line. You can also do a speed test yourself by clicking on www.streamingmediahosting.com/speedtest. The screen may go blank for a minute and not show you anything. Then you will see your speed test result. See test result under "Your Download Speed". Anything under 8 needs repair. A standard good speed is 10 and above.

QUESTION: How do I cancel my Free Trial of Regenerate program within the 5 days?
ANSWER: Go to www.recoverinprivate.com and on the upper right corner, click on "My Account". Enter the email address you used when you registered for the FREE Program, click "Submit" and follow the instructions. Assuming you cancel within the first 5 Days after you registered for your Free Trial, your credit card will not be charged

QUESTION: I went to cancel my Free Trial and the system would not allow me to cancel. What else can I do?
ANSWER: If you have passed beyond the five day trial period without prior cancellation, you have purchased the Regenerate program in accordance with the terms of the free trial at the time of your order - so the system will not allow you to cancel. Email us at help@nifar.org and we will seek to resolve your concerns.

QUESTION: How do you import a session to ITunes?
ANSWER: Only those sessions that have "Right Click to Save"can be downloaded.
Right click on the session and save it on your computer.
Open up ITunes
Click on File and select Add File to Library.
Locate the file on your computer and click Open
Click on Music folder in ITunes
Scroll down and to locate the file(s). The Artist is NIFAR and the Album is the name of the program you purchased (e.g. Regenerate).
Please note only the sessions you save are imported not the entire program. All sessions are not available for import.

QUESTION: What should I do if my family or loved one is abusing alcohol?
ANSWER: You need to purchase the Regenerate program for your loved one even if he/she is not yet ready to make a change. There are moments of opportunity in the drinker's life when they regret their actions or reflect on their drinking. You should immediately seize the moment and provide him/her with the Access Code to the Regenerate program.